Frequently Asked Questions

How do I know if I am a candidate for your services?

Our program is for timeshare owners who:

◦ Are unable to use their timeshare
◦ Tired of rising Maintenance fees and unavailability
◦ Concerned about the scams of listing companies
◦ Have been overwhelmed by unexpected Special Assessments
◦ Are worried about their loved ones inheriting their timeshare debts
◦ Have Maintenance fees approaching but not sure if they want to keep the
◦ Have become increasingly frustrated with Exchange Companies and fees
◦ Are tired of Listing companies who only want up-front listing fees
◦ Are looking for ways to rent timeshares at a lower rate than they are
◦ Are widowed, divorced, or simply can no longer travel with their loved ones
◦ Don’t use their timeshare as much as they had originally intended
◦ No longer able to travel
◦ Searching for a way out for any reason

How are you different from other companies that offer to help me get out of my timeshare?

We are a Utah based company that meets with people one-on- one and face-to- face whenever possible. We have a front door and an office where you will be able to speak directly to the owners of the company at any time during your exit process. We are the ones who answer the phone when you call and get your questions answered when you have them.
We do an assessment for your sake and ours. All timeshares are different and require different services. We have to know and see exactly what you own so that we can guarantee our service. You have to see that we know what we are doing to be satisfied with our service.
Timeshares are getting more challenging to deal with. Some say they no longer permit an exit unless you pay them thousands directly. We have found ways around most of the scams that take advantage of consumers, but we have to be sure we can perform in your personal situation whatever that may be. We have a proven track record and an A rating with the BBB. We work hard to keep our clients happy and up to date on the progress of their exit. Being our word is what drives our business.

Can I use your services if I still have a balance owing on my mortgage?

Absolutely. Our service is for anyone who would like to be released from their timeshare completely, regardless of their financial status with the timeshare company. Our legal teams are experts in contract rescissions due to various miss deeds by the resorts and their sales staff.

How much does your service cost?

Unfortunately, scams in this industry make it look as though it is possible to simply charge a flat fee for service. The reality is that every timeshare has different requirements for exit and every client is in a different situation with their timeshare. The only way to give consumers an accurate view and full disclosure is to consider all of the factors related to their ownership.
The proper assessment and value of your timeshare can offset transfer fees or resort fees related to timeshare exit.

How long does the exit process take?

Every timeshare is different. Some take 90 days and some take 12 months. The length of time is also dependent on our clients providing needed paperwork in a timely manner.

Does your service involve me getting into another timeshare?

NO. We do not believe in the timeshare approach or model. It is an ever increasing debt that is not at all user friendly. It is our goal to free you and your family from all timeshare ties and obligations.

How will I know that I am really out of my Timeshare obligations?

Execution of deed transfers, cancellations and all sale are all legally completed and recorded when necessary. Resorts also provide letters to clients related to the status of ownership at the time of transfer or cancellation. Depending on the property of record, title is transferred via deed, membership, lease, assignment, or as required by resort official governing documents (covenants, conditions, and restrictions).

What if I have more than one timeshare?

Whether you have 1 timeshare or 10, we can help! Our services are for all owners who are ready to be completely free from any unwanted timeshare obligations.

Are there any requirements for using your service?

We only need contractual confirmation that you are the legal owner and the particulars of your timeshare ownership. The circumstances of your timeshare or your status with the resort do not matter – we can help you in most cases. Our free assessment will help you determine your best course of action.

Is DumpTimeshare a legitimate solution to removing us from our timeshare contract?

It may not sound easy to maintain zero complaints in an industry that creates so much skepticism, but after providing years of service to hundreds of clients, we still maintain an A rating with the BBB. We attribute this to complete transparency and absolute integrity in our service.
An important thing to remember throughout this process is that you are not alone. Thousands of people just like you have entered into similar contracts consisting of skyrocketing Maintenance Fees, Special Assessments and the inability to gain access when desired. The goal now, is to take your first step to relieving this financial and frustrating burden. Contact DumpTimeshare in order to receive a free assessment.

Can we get more information over the phone?

Absolutely! We are happy to take phone calls to answer any questions you may have. However, we are unable to do assessments over the phone as we are typically booked at least a week out.
Please call 801.800.3900 to speak with us. You may also submit your contact information directly through this website and a representative will call you.

Do you work with out of state clients?

Yes! We offer online consultations (webinars). If you are more than 75 miles from one of our offices, we will schedule a webinar for you. A Consultant will answer all of your questions as they assess your timeshare status and walk you through what to expect during the exit process.

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